Fifth coordination meeting of Consumer Protection Central Committee

February 15, 2018

A fifth coordination meeting of Consumer Protection Central Committee was held yesterday morning in the Ministry of Commerce meeting hall.

Consumer Protection Central Committee Vice Chairman and Deputy Minister for Commerce U Aung Htoo said consumer protection works are essential in the ASEAN Economic Community (AEC), as Myanmar is a member country of ASEAN. The ASEAN Committee on Consumer Protection (ACCP) was formed under AEC and four strategic goals were set and implemented. Therefore, the Ministry of Commerce is conducting consumer protection works as a focal ministry. In conducting consumer protection works “consumer dispute resolution groups” were formed according to the law in states/regions and district levels while consumer information complaint centres were opened where consumer complaints are accepted and resolved. In addition to this, to effectively protect the consumer, a consumer protection bill (draft) has been drawn up and submitted step by step and it had now been submitted to Pyidaungsu Hluttaw. In the past, complaints were on products but now there are more on services. Especially on telecom services, television and radio services and assurance services of products sold. By conducting consumer protection works, the public will obtain more consumer protection opportunities on one side while production and sale of goods and provision of services will be done correctly enabling the economic development of the country, said the Deputy Minister.

Consumer Protection Central Committee members and officials then discussed the status of departments and regions in implementing consumer protection works and to conduct consumer protection work processes more widely.

Ref; The Global New Light of Myanmar